Returns & Refunds
Learn about our return and refund policy to protect your shopping rights.
Return Policy
You can apply for a return within 7 days after receiving the product. The product must be in its original condition, unworn, unmodified, and with complete packaging.
Return Process
1
Step 1: Submit Application
Log in to your account and click "Apply for Return" in the order details.
2
Step 2: Fill Information
Select return reason, upload product photos, and provide detailed description.
3
Step 3: Wait for Review
Our customer service team will review your application within 1-2 business days.
Return Tips
- Please keep all packaging and tags of the product.
- Take photos of the product as proof of return.
- Use reliable courier service and retain tracking number.
- Clearly mark return order number on package exterior.
- Contact us to get return address before shipping.
- Recommended to purchase insurance for valuable items.