Customs
Learn about cross-border shopping related customs policies and considerations to complete the customs clearance process smoothly.
Customs Clearance Process
1
Step 1: Submit Declaration
We submit complete declaration documents to customs, including commercial invoice, packing list, etc.
2
Step 2: Customs Review
Customs reviews the declaration documents to verify that product information and value are accurate.
3
Step 3: Possible Inspection
Customs may randomly inspect packages to verify that declared information is accurate.
4
Step 4: Pay Taxes and Duties
If taxes are required, you will pay after receiving the notification. Some countries support online payment.
5
Step 5: Release and Delivery
After tax payment is complete, customs releases the package and the courier continues delivery.
Customs Tips
- 1 Please ensure recipient information is accurate and real for customs to contact you.
- 2 Declare product information truthfully to avoid clearance delays due to discrepancies.
- 3 Pay attention to customs notices and handle related matters promptly.
- 4 Understand destination country customs policies and prepare in advance.
- 5 Keep all customs documents for future reference or appeals.
- 6 If you encounter customs issues, please contact customer service promptly; we will assist you.